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Home » FAQs

FAQ’s & Helpful Links

Welcome to Oakwood Village’s FAQ page. Here you will find each departments available link to view a list of FAQ’s, you may also view the list of Helpful Links/Resources to better assist you. If you need to contact a specific personnel, please visit our contact us page and complete the form.

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FIRE
DEPARTMENT

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SERVICE
DEPARTMENT

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POLICE
DEPARTMENT

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RECREATION
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BUILDING
DEPARTMENT

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SERVICES TO RESIDENTS
COMMON RESIDENT QUESTIONS

Browse through our collective list of FAQ’s. If you aren’t able to find what you are looking for please contact the appropriate personnel through our contact us form on our contact us page

How do I obtain a placard to park in a handicap parking space?

ANSWER

Forms can be obtained from the License Bureau to be completed by your personal physician and returned to the License Bureau to purchase the placard. You may only park in handicap spaces if you have a handicap placard/plate; there are no exceptions.

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Is a home inspection necessary when I am selling my home?

ANSWER

Yes, a “Point of Sale” inspection is required before any dwelling is sold. Contact the Building Department at 232-9980 to schedule an appointment.

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Is door to door solicitation allowed in Oakwood?

ANSWER

Constitutional law allows door-to-door solicitation. Solicitors must register and obtain a permit from the Mayor’s Office and wear identification visible to the public. Soliciting may be done only between the hours of 1:00 p.m. ’til dusk. Solicitors can not call upon a residence that has a “No Solicitors” sticker displayed on their door or window. Stickers may be obtained at Village Hall.

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Is my neighbor allowed to put his/her trash out two days early?

ANSWER

Residents cannot place trash on tree lawns earlier than 8:00 p.m. the day prior to the regularly scheduled pickup.

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Is there financial assistance available for home renovations?

ANSWER

“The Housing Enhancement Loan Program” is available through Cuyahoga County. This program makes it possible for homeowners to improve homes or rental properties at rates 3 percentage points less than a bank’s market interest rate for home improvements. Contact H.E.L.P. at 216.443.2149 or https://cuyahogacounty.us/development/residents/home-repair-and-remodeling/housing-enhancement-loan-program  for more information.

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What are the hours for lawn cutting and related noises?

ANSWER

Such activities are prohibited between the hours of 9:00 p.m. and 7:00 a.m.

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What are the on street parking requirements in our Village?

ANSWER

On street parking is not permitted. Exceptions may be made for emergencies, driveway construction, out-of-town guests, or situations similar in nature. The Police Department must be contacted in advance at 232-1035 if such permission is to be granted. Vehicles granted permission to park on the street must not block driveways or limit access to any fire hydrant. Parked vehicles must not block or impede a sidewalk. The Village of Oakwood also has ordinances that prohibit unlicensed, expired or junk motor vehicles on your property that are not enclosed in a garage. In addition, motor vehicles must be parked on a designated paved area and are prohibited from lawn areas.

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What can I do about my neighbor who will not cut his/her grass?

ANSWER

Contact the Building Department at 232-9980 to register a complaint. An inspector will be assigned to the case.

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What can I do about my neighbor’s dog that barks all day long?

ANSWER

Call the police while the problem is occurring. This is treated as a disturbance call. The Animal Warden will follow up after police contact.

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What can I do about skunks or raccoons in my yard?

ANSWER

Stop feeding them by eliminating all food sources in your yard. Place garbage in sealed containers, don’t leave food out and unattended for other animals and use bird feeders that prevent spillage. Stop providing shelter by sealing decks, porches and sheds.

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What can I do to assist the paramedics if I or my family needs to call 911?

ANSWER

Keep a current health history and list of medications on the refrigerator door with a magnet. Also inform your family of its location. This information could mean life or death if on-the-scene treatment is necessary! It is also very important that the address of your home is clearly marked on your mailbox or house and visible from the street. This aids our officers in locating your home quickly and greatly reduces the response time in an emergency.

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What happens if a dog owner does not remove dog waste on the Fitness Trail?

ANSWER

Oakwood’s ordinance requires that an owner/keeper or person in charge of a dog must pick up and properly dispose of any fecal matter left by his or her animal or face a $100.00 fine.

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What if I go on vacation?

ANSWER

Call the Police Department at 232-1035 prior to your departure. The dispatcher will complete a house watch request form with your information. Your home will be checked on a regular basis until we receive a call confirming your return.

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What is the curfew for children in our Village?

ANSWER

Children under 12 shall not be upon the streets from darkness to dawn; children between the ages of 12 and 15 shall not be upon the streets between 11:00 p.m. and 6:00 a.m.; children ages 16 and 17 shall not be upon the streets between 12:00 midnight and 6:00 a.m. unless accompanied by an adult.

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Where can I register to vote?

ANSWER

You can register at the Board of Elections | 2925 Euclid Avenue | Cleveland, OH 44115 or by clicking HERE. Their phone number is (216) 443-VOTE (8683)

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What should I do if my CO Detector starts to sound off?

ANSWER

Don’t panic and call the Fire Department at 232-1035. If someone feels ill, get them out of the house, otherwise, wait for the Fire Department to check for air quality. When necessary, the Fire Department will ventilate your home and inform the Gas Company to check for the problem source.

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Where can I get a license for my dog?

ANSWER

Dog licenses can be purchased at any Drug Mart or Pet Supplies Plus. For fee information, please contact the Cuyahoga County Auditor’s Office at 216-443-6938.

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Where can I sign up for Recreation Programs?

ANSWER

You may sign up for all recreation programs at the Recreation Department located in Village Hall during regular office hours. You may call 440.232.9988 to learn about the types of programs offered or receive other information.

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Where do I get a marriage license?

ANSWER

Marriage licenses can be obtained at the Cuyahoga County Courthouse (216-442-8920).

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Will my trash collection be affected by the holiday?

ANSWER

Trash collection will be affected on New Years Day, Martin Luther King, Jr. Day, Memorial Day, July 4th, Labor Day, Thanksgiving Day and Christmas Day. When these holidays fall on a Monday, trash will be collected on the following day.

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Can I put unused paint in the trash?

ANSWER

Unused paint must be solidified by placing oil dry in the paint to reduce the liquid content. Liquid waste (i.e., motor oil, gasoline, thinners) and batteries are not collected at curbside for environmental reasons.

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Can I put my couch out for the trash collection contractor?

ANSWER

Yes, but, you must contact Waste Management first for a special pickup date. Once approved, furniture (wrapped in plastic), appliances or other large household items may be included. Please remove any doors from appliances and Freon must be removed and tagged by a licensed dealer. Waste Management can be reached at 439-3555 to arrange for the removal of these items prior to placing for pickup.

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Can I get a copy of my birth certificate from Oakwood Village Hall?

ANSWER

No, information concerning copies of birth certificates can be obtained from the Bureau of Vital Statistics at Cleveland City Hall (216-664-2315).

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Can I rent the Oakwood Village Community Center for my party?

ANSWER

Village residents may rent the community center only on weekends and only for events occurring during the current year. It is a smoke and alcohol free facility. The main room seats 150 people. The small room seats 50 people. A security guard must be in attendance at all times. Contact the Mayor’s Office for fee information and availability.

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Can the Village help seniors with transportation?

ANSWER

Seniors 60 years or older and physically challenged residents of any age who live within the Village of Oakwood may use the services of the Oakwood Village Van. Reservations for medical appointments should be made at least ONE WEEK IN ADVANCE between 9:00 a.m. and 5:00 p.m., Monday through Friday by calling 232-9988. Reservations for banking, prescription pick-ups, grocery shopping, social service agencies, library, beauty shops, cinema, etc., should be made at least 24 HOURS IN ADVANCE. There will be a charge of $1.00 per ride (round trip) for trips outside the Village. There is no charge for trips inside Village limits.

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Can the Village help with the high cost of prescription drugs?

ANSWER

Oakwood Village residents of all ages who do not have prescription drug coverage or co-pay plans, can use the FREE PRESCRIPTION DISCOUNT CARD through CVS Care Mark. The card can be picked up at Village Hall or downloaded at
CVS CareMark – National League of Cities

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Can the Village regulate Cable Company fees?

ANSWER

The Village no longer has any authority to regulate rates or the amount and types of channels offered by the Cable Company. The FCC provides a formula by which the cable provider calculates their rates. The Village has authority only to verify that those calculations are correct.

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Can you recommend a contractor for a project in my home?

ANSWER

The Village cannot provide recommendations for contractors. Residents should verify that the contractor is registered with the Village, contact the Better Business Bureau and ask the contractor for references.

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Do I have to bag the leaves that have fallen in my yard?

ANSWER

The Service Departments conducts fall leaf collection beginning in October. Rake leaves onto your tree lawn in a timely manner. Remove branches, twigs, rocks and other debris from the leaf pile. Piles that contain items other than leaves WILL NOT be picked up. The Service Department will make periodic trips around the Village to collect leaves. If you have branches or brush, follow the link to review Waste Management’s website https://www.wm.com/us/en/services/scheduled-pickup/yard-waste.

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Do I need a permit to put a fence around my yard?

ANSWER

Yes, permits are required for the erection of a fence and for many other home improvement projects. Contact the Building Department at 232-9980 before embarking upon any project to determine what requirements exists.

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Does Oakwood have any plans to fight the West Nile Virus circulating in the mosquito population?

ANSWER

Yes, the Village will conduct a multi-prong “Plan of Action” to prevent the spread of the virus: * The Mayor’s Office will arrange a 50% discount to any Village resident for screen repair. (Limit of 3) * The Service Department will remove discarded tires from your property, provide a 6 oz. can of REPEL insect repellant to all senior residents at no charge, larvicide every 30 days all catch basins and low-lying areas and ditches where there is permanent standing water and, larvicide neighborhood ponds three times during the Summer-Fall.

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Does the Mayor perform marriage ceremonies?

ANSWER

The Mayor performs marriage ceremonies free of charge to Oakwood residents. Call the Mayor’s Office for an appointment.

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Does the Village provide a flu shot program?

ANSWER

Flu shots for seniors are administered at the Oakwood Community Center by the Board of Health in the Fall. Please contact Edie Appel at the Community Center at 232-9907 for additional information.

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How can I rent the park pavilion?

ANSWER

Village residents may reserve the pavilion in Oakwood Community Park for private picnics held between May 1 thru September 30. Call the Mayor’s Office to determine if your date is available before obtaining a permit. A permit fee will apply with a refundable cleaning deposit required.

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How do I join the “Snow Removal Program?”

ANSWER

If you are age 62 or older, or permanently disabled and you have no one else residing at your home to shovel your driveway, you may register for the snow removal program. For eligible participants, applications and release forms can be filled out at Village Hall. A one-time $1.00 registration fee will entitle you to have your driveway shoveled the entire winter when 3″ or more of snow falls and the streets have been cleared. Please call the Village Hall by December 1st every year to continue participation. If you do not meet the criteria stated above, please do not abuse this service.

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How can I make a public records request?

ANSWER

Simply click on the form below if you wish to make your request in writing; complete it, and either bring to Village Hall, send via email or fax to the appropriate department. See contact us for a list of departments and contact information. You may also contact the appropriate department via telephone to make your request. Thank you.

Oakwood Village Public Records Policy(2007)

Oakwood Village Public Request Form

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Browse our collective list of helpful links, to better serve you and help you find the right information.

Source NameDetailsSource Link
NOPECNOPEC (Northeast Ohio Public Energy Council) is a non-profit group of over 220 communities that negotiates lower utility rates.Click To View
Cuyahoga Soil & Water Conservation DistrictStorm Water Education, Learn more about the Stormwater and National Pollutant Discharge Elimination SystemClick To View
Southeast Library Programs & EventsView the Cuyahoga County Public Library (Bedford Heights, OH) upcoming events.Click To View
2010 U.S. Census – Oakwood VillageView the available US Census and research further information.Click To View
AT&T/SBC telephone serviceExplore available plan offered by AT&T/SBC Telecom, Inc. in your local areaClick To View
Bedford City SchoolsVisit the Bedford City School website, learn about what our future leaders, engineers, visionaries and beyond are learning.Click To View
Cable CompareCompare cable optionsClick To View
Chagrin Valley EngineeringLearn about Chagrin Valley Engineering, Ltd. vision, successes and ways they are working to create a better world.Click To View
City of Cleveland Division of WaterVisit the City of Cleveland Division of Water and find out ways to save costs, understand your bill, pay your water bill and much more.Click To View
Cleveland ClinicVisit the Cleveland Clinic and discover the innovations in medicine and the world class care.Click To View
Cleveland Metroparks SystemVisit the Cleveland Metroparks and learn about the beautiful environment and what it has to offer.Click To View
Cleveland Public LibraryVisit the Cleveland Public Library and learn about the available opportunities, upcoming events and ways to grow professionally.Click To View
Cuyahoga County Board of ElectionsLearn about voting events, employment opportunities, and find answers to common questionsClick To View
Cuyahoga County Public LibraryVisit the Cuyahoga County Public Library, learn about upcoming events, renew your library card and much more Click To View
Cuyahoga County Solid Waste DistrictVisit Cuyahoga County Solid Waste District and learn about all the ways you can recycle and much, much moreClick To View
Cuyahoga County WebsiteFind information about upcoming events, valuable resources and moreClick To View
Dominion East OhioPay your Gas Bill, Learn about ways to save, find out ways Dominion is working to make a better tomorrow and much more.Click To View
University HospitalsDiscover the Nationally Recognized health care center and they are working to improve on the advances in medicine. Click To View
Environmental & Emergency Contact – Cuyahoga CountyFind contact information, resources and learn about the ways Ohio EPA is working to help regulated facilities understand and comply with environmental lawsClick To View
FEMA Flood MapsFind information broadcasted by FEMA on related weather eventsClick To View
Greater Cleveland Rapid Transit Authority/RTAGet information about routes, fares, helpful tips and ways to pay for transitClick To View
Illuminating Company a First Energy Corp.Pay your electric bill, gain insightful information on how to save on your next electric bill, and find additional resources.Click To View
NOPEC (Northeast Ohio Public Energy Council)Learn about the ways NOPEC can help you save on expensive energy cost by buying in bulkClick To View
Ohio Consumers CouncilYour Residential Utility Consumer Advocate Click To View
Ohio Department of TransportationGet real time traffic updates, access up-to-the minute details on current traffic speeds, cameras, incidents, road construction, and weather-related conditions affecting travel and much more!Click To View
Ohio Municipal LeagueFind insightful information to local bills passed, contact your municipal and upcoming meetingsClick To View
Ohio Revised CodeBrowse and learn about Ohio Laws and RulesClick To View
Ohio SenateLearn more about the senator who represents you in the Statehouse. Share your thoughts and opinions about pending legislation and other issues important to you. Click To View
Ohio WebpageVisit the official Ohio website and learn everything Ohio has to offer to its people and visitorsClick To View
Plain DealerVisit the Plain Dealer and get up-to-date news on current events and much moreClick To View
Public Utilities Commission of OhioVisit the Public Utilities Commission of Ohio to find ways you can save on your next utility bills and receive news alerts and much moreClick To View
Rainbow Babies and Children’s HospitalFind a doctor, learn about different medical treatments and schedule your next appointmentClick To View
Regional Income Tax Agency (R.I.T.A.)With forms, tools and communication strategies that simplify and increase transparency, we are helping individuals, businesses and tax professionals navigate the obligations of local taxes in their RITA member municipality.Click To View
Schedule 90F (PDF)RTAClick To View
SpectrumLearn about available phone, tv and internet plans in your area and manage your account.Click To View
Tinkers Creek Watershed PartnersLearn about the ways Tinkers Creek Watershed Partners are working everyday to preserve our great water fronts, rivers and water source.Click To View
U.S. House of RepresentativesFind a vast array of information about the U.S. House of RepresentativesClick To View
U.S. SenateFind your Senator and ways you can contact them. Get news and notification about upcoming hearings and more.Click To View
United States Post Office/USPSTrack your packages, ship a package, print labels, get estimated shipping cost and much more though USPS's vast array of helpful resources.Click To View
Waste ManagementFind helpful resources and information on recycling, sustainability, residential waste & recycling pickup and much more.Click To View
Weather.comGet your local weather news and alertsClick To View

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